DL WhatsApp

Never miss a client message again.

One shared inbox for every WhatsApp number your agency manages — with team accountability built in.

14-day trial · no card · uses the numbers you already have

app.dlwhatsapp — Inbox2 waiting on you
AllWaitingMine
  • HO
    Hortensia HomesMain
    Any suggestions on the palette?
    waiting 2h 14mclientVN
  • CH
    Chris Lim — QCCMain
    Can we get the latest WP creds?
    waiting 48mclientAM
  • BL
    BLINK eSIMSEO
    You: Sent the report, let me know
    repliedclientRS
  • CU
    Curiva MedSpaMain
    Yes we saw this over the weekend!
    repliedclientRS
  • AN
    Anatoliy ChistovSales
    Following up on the proposal
    waiting 1d 3hlead
The problem

Your clients shouldn’t have to chase you for a reply.

Agencies run client relationships across several WhatsApp numbers, a few groups, personal phones, Slack, email and Upwork. Messages land; ownership doesn’t. The result is a client who waited a day because everyone assumed someone else had it.

Who is handling this client?

Three account managers, one shared number, and nobody sure whose turn it is.

Which number did they message?

The SEO number, the sales number, or someone’s personal phone that left with them.

Has anyone replied yet?

Slack says maybe. WhatsApp says seen. The client says nothing, which is the problem.

How long have they been waiting?

You find out when they ask if you still want the work.

The product

WhatsApp, built around your agency’s workflow.

1

One inbox. Every number.

Every WhatsApp number your agency runs — main, sales, per-client — in one workspace, with groups, history and attachments.

2

Know who's waiting.

The Waiting Board lists every client whose last message has no reply, timed in your business hours, with the owner beside it.

3

Give every person the right access.

Admins, sub-admins with granular permissions, and agents who see only the clients you assign — down to the number.

4

Keep Slack in the loop.

Mirror chosen conversations into Slack channels. Keyword rules keep payment details and anything sensitive out.

5

Keep your team accountable.

Every send, edit, reaction and rename is logged with a name and a time. Ownership and response state are visible, not assumed.

6

Built for replying, not blasting.

No broadcast tool, no cold lists. Limits on outreach are enforced in the product so your number keeps behaving like a person.

Waiting Board

The one question an agency owner actually has.

Not “how many messages did we send”. Which client is waiting on us right now, for how long, and who was supposed to reply. The Waiting Board answers it, in your business hours, across every number.

Waiting on us
Business hours · Mon–Sat 9:30–18:30 IST
ClientNumberOwnerWaiting
Anatoliy ChistovSalesUnassigned1d 3h
Hortensia HomesMainVinay2h 14m
Chris Lim — QCCMainAmrit48m
Max PhilisaireMainRushali12m
4 clients waiting · longest 1d 3h · 1 unassigned
  • Timed in business hours. A message at 7pm Saturday doesn’t count against you until Monday morning.
  • Revives itself. Mark a chat “no reply needed” and it leaves the board — until the client writes again, when it comes straight back.
  • One board, every channel. Digital Leap runs it merged with their Upwork inbox, so the team sees one list instead of two.
  • Owner visible. “Unassigned” is red for a reason.
Responsible messaging

Your number is the asset. We built the product around keeping it.

This connects the way WhatsApp Web does — as a linked device — not through Meta’s official API. That is what makes groups, existing numbers and history possible. It also means WhatsApp’s rules apply, and we are direct about that.

This is an unofficial connection. WhatsApp does not permit it and can ban a number it detects.
It is built for replying to clients who message you first. Cold outreach is capped and bulk sending does not exist.
If a number is banned, we cannot prevent it, reverse it, or compensate for it.

Read the full picture on the Security page.

Set up in an afternoon. Free for 14 days.

Connect the numbers you already use, invite your team, and see who is waiting on you before the day is out.